Shipping policy

Shipping Policy

At BelleNeve, we are committed to delivering your fashion essentials with care and efficiency. Please review our shipping policy below for details on how we process and deliver your orders.

Shipping Method

We offer a single, reliable shipping option for all orders: Standard Shipping. This method ensures your items are delivered safely to your doorstep.

Shipping Rates

Shipping costs are calculated based on the total weight of your order and your delivery address. The exact shipping fee will be displayed at checkout before you complete your purchase. Please note that we do not offer free shipping at this time.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Time

Standard Shipping typically takes 5–10 business days for delivery, depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or adverse weather conditions.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery through the carrier’s website.

Shipping Address

Please ensure that your shipping address is accurate and complete at the time of purchase. BelleNeve is not responsible for orders delivered to incorrect addresses provided by the customer. If you need to update your address after placing an order, please contact us immediately at [email protected].

International Shipping

Currently, we ship to select international destinations. Any customs duties, taxes, or import fees are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information.

Lost or Damaged Items

If your order arrives damaged or is lost during transit, please reach out to us at [email protected] within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue promptly.

Contact Us

For any questions or concerns regarding your shipment, feel free to email us at [email protected]. Our team is here to help.