Faq
Ordering & Payment
How can I place an order?
Simply browse our collections of T-Shirts & Tops, Pants, and Skirts, select your desired items and sizes, and proceed to checkout. You will be guided through the payment process step by step.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.
Can I modify or cancel my order after placing it?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact us immediately at [email protected]. We will do our best to accommodate your request, but we cannot guarantee modifications once the order is in processing.
Shipping & Delivery
What are your shipping options and costs?
We offer standard and express shipping. Shipping costs are calculated at checkout based on your location and the weight of your order. Free standard shipping is available on orders over $75.
How long does delivery take?
Standard shipping typically takes 5-10 business days within the US and 10-20 business days internationally. Express shipping takes 2-5 business days. Please note that delivery times may vary during peak seasons.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties or taxes that may apply.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. To initiate a return, please email us at [email protected] with your order number and reason for return.
How do I exchange an item?
For exchanges, please return the original item and place a new order for the desired size or color. This ensures the fastest processing time.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error with your order. In such cases, we will provide a prepaid return label.
Product & Sizing
How do I find the right size?
We provide a detailed size guide on each product page. For the best fit, we recommend measuring yourself and comparing with our size chart. If you have further questions, feel free to email us at [email protected].
Are your products true to size?
Our T-Shirts & Tops, Pants, and Skirts are designed to fit true to size based on standard measurements. However, some styles may have a relaxed or fitted cut, which is noted in the product description.
What materials are used in your clothing?
We use high-quality materials such as 100% cotton, linen blends, and sustainable fabrics. Specific material details are listed on each product page.
Customer Support
How can I contact you?
For any questions or assistance, please email us at [email protected]. We aim to respond within 24 hours during business days.
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. They can be purchased directly on our website and delivered via email.